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Privacy Policy

Last updated: January 21, 2026

Introduction

TrustWizz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using TrustWizz, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

  • Account information (name, email address, password)
  • Profile information (profile picture, bio, location)
  • Reviews and ratings you submit
  • Communications with us (support requests, feedback)
  • Business information (if you claim a business profile)

Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • IP address and approximate location
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Verify your identity and prevent fraud
  • Detect and remove fake reviews
  • Send you updates, notifications, and marketing communications
  • Respond to your comments, questions, and support requests
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that help us operate our platform
  • Business partners: When you interact with a business on our platform
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Port your data to another service
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@trustwizz.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

TrustWizz is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of TrustWizz after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@trustwizz.com

Address: TrustWizz Inc., Privacy Team